The potential of ChatGPT technology in education: advantages, obstacles and future growth

Ali M. Al-Ghonmein, Khaldun G. Al-Moghrabi


Information and communication technology is becoming increasingly prevalent in our daily lives, with interactive communication modes such as social networks and instant messaging reaching unprecedented popularity. These tools are now widely utilised in various academic and research institutions by both faculty and students for communication and distance learning purposes. Chat generative pre-trained transformer (ChatGPT) and artificial intelligence tools hold the potential to revolutionise the way that students obtain knowledge and support. ChatGPT is a cutting-edge language technology capable of constructing intelligent, coherent texts, making it a valuable tool for writing and communication across different fields, including education. However, universities that incorporate ChatGPT as a teaching tool must address concerns regarding plagiarism and academic integrity. This investigation focuses on the advantages and obstacles of applying ChatGPT technology in the education field and its potential for future development. Findings reveal that through careful consideration of the ethical dilemmas and issues, academic institutions can leverage the maximum potential of ChatGPT to provide a more accessible, successful, and personalised learning experience for learners. The development prospects for ChatGPT appear promising, given its potential to grow and enhance its capabilities through on-going research and innovation.


Artificial intelligence; ChatGPT; Information systems; Natural language processing; Decision support systems;

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IAES International Journal of Artificial Intelligence (IJ-AI)
ISSN/e-ISSN 2089-4872/2252-8938 
This journal is published by the Institute of Advanced Engineering and Science (IAES) in collaboration with Intelektual Pustaka Media Utama (IPMU).

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