Harnessing the power of blockchain technology to support decision-making in e-commerce processes

Khaldun G. Al-Moghrabi, Ali M. Al-Ghonmein


Technology, such as blockchain, has emerged as a promising solution for addressing the challenges of e-commerce decision-making. In this study, we explore the potential benefits of integrating blockchain technology into e-commerce and its role in supporting decision-making in e-commerce. We also examine blockchain’s benefits in terms of enhanced security, transparency, and efficiency for e-commerce platforms. Furthermore, the study discusses the challenges of implementing blockchain for e-commerce, including scalability, integration, regulatory frameworks, user experience, privacy, interoperability, and sustainability. By analyzing these challenges, the study provides valuable insights for future research and development efforts to facilitate a seamless adoption of blockchain technology in e-commerce decisions. Blockchain technology holds the potential to transform an e-commerce ecosystem by overcoming these challenges and unlocking its transformative potential.


Blockchain; Decision support systems; Decision-making; E-commerce; Supply chain management

Full Text:


DOI: http://doi.org/10.11591/ijai.v13.i2.pp1380-1387


  • There are currently no refbacks.

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

IAES International Journal of Artificial Intelligence (IJ-AI)
ISSN/e-ISSN 2089-4872/2252-8938 
This journal is published by the Institute of Advanced Engineering and Science (IAES) in collaboration with Intelektual Pustaka Media Utama (IPMU).

View IJAI Stats